Originally Posted by Teresa 54
did you say hello to them? did you ask for help? I really feel like it goes both ways.
I personally greet each potential customer walking in the door but most shops don't do that.
I would have to disagree. I worked retail for 25 years before having the job I have now. (I was hired because I have excellent customer service skills) I went to work everyday because I had to. It was how I supported my family, but people shopped there by choice. It was my job to make sure they had a wonderful satisfying experience. That included greeting them and helping them in any way I could. Letting them wonder about alone made sure they would shop somewhere else. A simple hello and smile is really easy to do.