Originally Posted by Teresa 54
did you say hello to them? did you ask for help? I really feel like it goes both ways.
I personally greet each potential customer walking in the door but most shops don't do that.
I don't like being followed around but I do think that it is the owner's or employees' place to greet the customer and tell them that they are there for assistance if needed.
I also have gone into a LQS and felt not that welcome. A small smile goes a long way.