i see a balance of positive and negative running from the top of the topic to the last word so far.
some of us may not agree about price points and target markets, but overall the consensus seems to be that LQS offering friendly, helpful service will maintain a fairly loyal customer base. those that keep the selection fresh and that have good sales and specials also seem to get rave reviews. (that translates to $$$ in the register.) throw in fun classes and other goodies and their dedicated customers sound willing to spend as much as they can afford.
hope springs eternal. ;-)