I have 2 problems with my 830. When I wind the bobbins, they don't wind evenly. Seems most of the thread goes around the bottom half. If I put my finger under the thread and "aim" it upwards the top half fills. This happens if I do it when the machine is threaded or if I just use it to fill the bobbin. Any suggestions?
Second problem, and this could be "user error" is when FMQ my top thread doesn't break--it shreads. If the thread is three ply or two ply I'll be sewing along and the thread snaps. When I look at it there's a blob of thread where it enters the needle and the thread going into the fabric is only one very thin ply. Doesn't matter brand of thread, ply, or size of needle. I've tried most types. I do the whole clean, rethread, new needle, etc., and it keeps happening. No burr on needle. Bought a new pack of quilting needles but haven't had a chance to try them yet. Has anyone else had this happen?
Katie, the 830 has a memory setting: it's that little heart logo. You do have to program your favorite setting (it takes awhile) but then when you turn it on and go the favorites (heart button) it goes to what you've set.
I hope this all makes sense and Charleen, thanks for starting this thread--I've already gotten some help.
Also, when you're sewing, is it better to have the thread horizontal or vertical?