Old 06-30-2010, 01:14 AM
  #137  
patricej
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Join Date: Nov 2006
Location: Southeast Georgia, USA
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what i'm "getting" from this conversation is that most people are happy with the LQS(s) they shop in. lots of people wish they could shop LQS. and just about everybody is sad to see one close.

we're also learning a lot - although nothing really surprising - about what keeps an LQS in business. having a good selection rates as fairly important, but the way the owners and staff make their customers feel about the experience is the most common reason described by the loyal shoppers.

i think LQS must be the theme parks of the fabric world. if they make it warm, welcoming and fun we want to go and keep going because the overall experience feels worth the expense - if and when we can afford it.
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