Yeah, that's basically how the public actually treats retail employees, btw...
A year or so ago, a car crashed into our plate glass window. It landed in our cash office, not in the shopping part of the building, thankfully. And no one was hurt. It happened around 5 pm. The fire department and building inspectors insisted we shut off our electricity for about 20 minutes while they checked the structural stability of the building but they didn't ask us to evacuate. So we had customers shopping still, and we had to manually ring everything up,(finding prices, writing down skus and calling for credit authorizations.)
It was tedious and many people just asked if we could put their stuff in a bag with their name and they'd come back at another time, which we of course were willing to do.
One woman went off the deep end. And another 4 or 5 complained for the next few days about how ridiculously inconvenienced they had been by not being able to make their purchases.
I instructed the cashier to glue a smile on her face and say as sweetly as she could, "yes, ma'am, we are ALL just glad that no one was HURT" and keep repeating it till they got a clue...
Another time, there was a tornado in NJ and the gov declared a state of emergency and JA was closed for about 3 days while we waited for electricity....and Every day we had someone in the building, on the phone with frantic customers worried that they wouldn't get the labor day pricing of the merchandise that they had had to abandon in their shopping carts!!!!
Priorties, people, priorities!