Originally Posted by MAXIES2
Hello I bough a saphire 870 18 months ago and have just gone through a very annoying time with Husquavarna, my machine would only sew backwards, I took it back to the dealer at the beginning of May, many phone calls, a rant on this board and I at last got a brand new 875 off them. Hope you manage to resolve your problem quicker than me.
My Mom jsut had the same issue , the machine would only sew backwards. It took MONTHS for her to get it back.
She called the Corp. Office got the repair refunded and they gave her a gift certificate. Seems they had some issues because they relocated the US offices.