Well Candice that's just it....it never says Mode 1 to be able to select it. Here's what I do: turn it on, press the scales/bsr button (because the bsr is flashing on the screen) and bingo-right into Mode 2. Can't use it if the foot peddle is plugged in-of course. I really am thinking I'm needing a driver. The video wasn't any help neither was Bernina.com. I can still practice with it until I can make it to the dealer. Mode 1 was just something I wanted to try.