Originally Posted by kbiederman
Wow, that just bites! I think you definately need to stay on them and insist that you get what you paid for. You are the customer, it is their job to make you happy and satitsfied customer. What does the reciept say about return policies? If it came down to it, I would tell them you are sending it all back and expect a full return if they intend to try to cheat you. (I am stubborn like that though, I would probably drive back there myself just to make a point!) Good luck, keep uc updated on what happens!
~Karen
Yes, I guess I agree with Karen. I would make the trip, return everything and make it very clear that I wanted a full refund....liking the fabric a lot or not.....and if there were others in the store, I would be pretty vocal about it as well. There is no reason for being rude to a customer, businesses depend on us for their survival. Perhaps new staff is in order????