Originally Posted by spinnergs
Originally Posted by Candace
Wow, now I just need instructions on the automatic buttonhole. I bought my machine at a big show and they didnt give me much instruction. I took my machine in for cleaning in Columbia MO to the dealer there and she really pisse d me off! I paid her $70 for cleaning and she just smirked at me and told me she didnt have time to show me how the buttonhole functions (did that to me twice!) I would never recommend her shop to anyone
Well.....you bought your machine from someone else. Why would you expect her to give you free lessons on how to use it? This is the problem buying machines over the net or at shows to save a few bucks. Your local dealer can't be expected to give support when they made no money from the purchase. Perhaps if you paid to take some machine mastery classes...
I did not buy the machine from her, granted, but I just spent money at her shop to cleaning it, which I did not consider cheap, it would only have taken her a minute to show me.
Why should she give something to you for free when you didn't give her the sale? Dealers can be very touchy when it comes to this sort of thing. $70 was for the cleaning only. You got what you paid for. In the future you may want to consider dealer support in any of your future machine purchases. And yes, $70 is cheap. My dealer charges $95 for the same service.