Ha, a few years ago I walked into a Janome/Brother dealer to buy a small portable machine. The owner said I didn't want that machine! She said it was piece of crap and she wouldn't have it in her store. I said but it's the one I want to buy, can you order it. She refused to order it, tried to sell me another model. I told her I wanted the other one. She got mad at me! I left and ordered it online. I found out later she told anyone that wanted the less expensive machines they were were no good and would not last. She only wanted to sell the more expensive machines. She filed bankruptcy not long ago. LOL.