I have Walmart's phone number in my cell phone and when no one comes to the fabric department after I have waited, I call them and tell the person who answers that I have been waiting to have fabric cut and and rang the bell and no one comes, PLEASE send someone back there. If no one comes, I call back and ask for the manager and tell him how long I have been standing back there. I usually don't have to stand very long. Works every time.