Originally Posted by PatriceJ
i am fascinated by the obsessive focus on walmart's service record in this topic.
am i the only person who has noticed the customer service is pretty poor in just about every major department store? (unless you're in the most expensive sections of a hoity toity store.)
i'm not defending poor practice in any store. i just keep wondering when people will finally get bored and pick on someplace other than walmart and joann's for a change. :lol:?
Customer service is terrible in every large, chain store. It's because there's a bunch of people working for minimum wage with no vested interest in the company they're working for. They don't care if you enjoy your shopping experience or if you come back.
But you know, in all honesty, the whole world has pretty much gotten that way. Loss of morals, values and a sense of community. I don't see it getting any better either. :(