I went to Joann's yesterday. When I pull my number, 75, they were on like 53. I am very good about waiting if I can sit down on a chair, which I did. I'm sure I waited 20 minute's or more. They had 4 people cutting and they were very nice. I don't like to take my frustrations out on the employees if they are doing their best.
I have to remember to go during the week early in the day. What I hate the most is they don't have enough people to help you find something! Not my favorite store.