The same thing happened to me last month. owner and 2 employees in the LQS and not one asked me if I needed help, 30 minutes later, it made me mad and I walked out
I guess they didn't need business and wondered later if I would of said to buy a machine, I bet the service was different, I just went in to look and was going to buy some patterns
Originally Posted by bob1414
It sounds like this has happened to everyone - here's my latest experience. I was in one of our local quilt shops in Sioux Falls, SD this weekend. I specifically went to buy fabric to bind a quilt. I was not greeted upon entering although an employee was right there. After being in the shop for several minutes, nobody asked if I needed any assistance. I ended up spending less than $10 and if someone would have taken the time to see what I was interested in, I would have easily spent over $100!!! I routinely spend $100-$350 per month with online quilt shops even though I cannot see the fabric in person. This store could have had a much better day of sales if the employee(s) would have "bothered" to see if I needed assistance. Please, quilt shopw owners - if you see this, make the effort to assist customers!! I'm not just speaking for myself!
I actually ran a quilt shop in this city for a friend of mine after she relocated and I would never have ignored customers this way. I don't know of any reason to be this way.
Thanks for letting me vent - I feel like I'm in a 12 step meeting!!! :-)