My Joann's in Temecula, CA is a superstore, and they too have started cutting corners. Fewer staff, but so far always pleasant, but my pet peeve there is their restrooms. Twice in the past 6 months, there have been no toilet seat covers, and just last week, they had them, but the toilets were filthy, and there was paper on the floor. If you're lucky, they have a bottle of softsoap at the sinks, because they no longer fill their soap dispensers on the walls. Sometimes there is no soap at all. Seems that would be some kind of code violation??