I haven't had that kind of problem at our WalMart. There is always someone there to cut fabric and help in any way possible. However, saying that, it won't be that way long cause we are losing our fabric department. They are rearranging our Walmart and changing the location of a bunch of departments so now we don't know where anything is! It took me 30 minutes to find puff paint the other day. I am just going to wait about 6 months before I go back again to give them time to get it all together. Then I will take an afternoon stroll around the store to re-orient myself to the change. I hate that we are losing our fabric dept!