Originally Posted by pstoner
Agreed! It's not just one store, one "named" store, it is customer service everywhere. I can't believe the way the economy has changed the way our "services" are handled. It's not just Wal-Mart, DQ, LQS, it's everywhere...why has our mentality changed to...I'm just here to get a check..and I don't really care..have you watched the commercial for McDonalds and the customer service employee says that it's his "my time" when a customer is complaining and it's Not His Fault...
It's become a social issue.
I substitute teach at a local high school. Ask any school teacher about this and they will probably say that it's endemic to our culture. I would estimate that at least one-third (possibly more) of the students are not there to learn anything, haven't any interest in learning anything, and only want to socialize with their friends, go to the football games and parties, etc. They expect to be passed on to the next grade with little or no effort.
We allow these young people to develop extremely bad work habits and ethics for twelve years and then turn them loose on the public working for places like WalMart and then we want to complain because they aren't polite, enthusiastic, helpful and knowledgeable. We need to get real. This situation is only going to continue to go downhill until the schools and parents get a wakeup call.