iT DOES SOUND LIKE A WONDERFUL SHOP, YOU'RE SO LUCKY TO HAVE IT! GREETING JUST MAKES SO MUCH SENSE---IT'S HARD TO BELIEVE ANY SHOP WOULDN'T MAKE THEIR EMPLOYEES UNDERSTAND THIS! iT DISCOURAGES SHOPLIFTING AND INCREASES SALES. THAT PERSON YOU TALKED TO TODAY--THAT DIDN'T KNOW WHAT SHE WANTED, MAY GROW TO LOVE QUILTING SO MUCH, THAT SHE ENDS UP BUYING MACHINES FROM YOU. I ALWAYS TOLD CUSTOMERS(WHOM FELT GUILTY ABOUT"TAKING UP MY TIME")WITHOUT YOU, I WOULDN'T HAVE A JOB!,NOW HOW CAN I HELP YOU?