I had never had that happen in over 20 years then BAM. A very nice quiltshop that advertises everywhere suddenly moved about 5 miles away. It was a bit of a trek to find but we did and walked in thinking everyone would be so glad to see that we had found their new shop. They had always been so friendly and called us by name for over 5 years. Not a peep! We looked thru the shop, bought nothing, and left without anyone even saying hi! Needless to say, we will not go back and I don't think they will last long.