As a new quilter, I went to our local quilt show. I was appalled at the way I was treated by the a quilt store that we have in Tulsa.
They stood around talking while I was trying to determine if I wanted to buy something or not and I had to interupt them to ask a question and you would have thought I had committed a crime by saying "excuse me, can I ask you a qustion".
I bought the kit anyway because I fell in love with the cat quilt. Their sign said everything included to make the wall hanging on display ($55 by the way).
After I got it home a week later, I decided to pull out the instructions and start cutting. I soon discovered, the backing listed on the content list and used on the display was not there. The instructions showed that it was.
Well, I called them and geeze, same cold treatment I got at the show. I was also told they "never" include the backing. I asked her why it showed up on the kit content list. Would you believe she told me to show us what backing they use but that I should know they would never include backing. Then she hung up on me!!!
Uhhhh excuse me, but how the heck was I suppose to know that??? No where on the instructions or on the display, did it say "backing not included). For $55 it very well could have been.
Anyway, I will never step foot inside that Tulsa quilt store. It is a shame that it is the largest one in our area. I will just plan and order on line or go to JoAnn's or Hancocks.