Originally Posted by MadQuilter

When the employees at our Joann seem less than enthusiastic, I usually engage them in conversation - and before you know it, it's a much "funner" experience for both of us. Sometimes it's the customers that cause their own bad situation: Last time Pat and I went, the cutter asked one grumpy old lady what she was planning to make and the woman literally barked at her to just cut the fabric and mind her own business. HARSH! and NASTY! Old bag!