All of the Creative Feet come with a lifetime exchange warranty - If you had any problems with it we will gladly exchange it. If something broke that is very unusual and we want to send you a new one. Please go to
http://www.creativefeet.com and fill out the contact form or call the (800) 776-6938 to get information on getting a replacement.
It doesn't even matter where you bought it from, we'll replace it.
After 22 years we're still going strong because our products do what they claim. We also support our products with tech support. So, once you get your foot replaced feel free to call me for help.
Clare~