Originally Posted by gale
I have the security key but I have to say, I have never had a problem logging into my account without it. They ask a question or two and I was in.
The security key is the size of a credit card and my account is set up so that you are required to enter in a random six digit number that the card provides every single time that you log into your account. If you don't have the right number that the key generates, you cannot access the account.
This is different than the security questions you set up yourself and type in the answers to.