I don't have any horror stories!
Did have on company that split shipment and didn't tell me. Part came one week, then waited day by day for the rest of it. Since it hadn't come by the end of the week, I called them and they said to give it another business day and if nothing to then call them back and let them know. Monday, the rest came. The lady at the internet shop did apologize for not letting me know they were splitting the shipment.
But, that's really not a horror story.
Guess I've been lucky so far....
I just have the honor of waiting forever for the mail. Sometimes the 7-10 shipping is right on schedule, other times it can be as long as 21 days. :(
Renee....I do hope you get this all resolved.