I do have to say one good thing about Connecting Threads. They will contact you immediately if there is a problem. For some reason, I put in the wrong expiration date on my card. Got an e-mail telling me I had to call them at their 800#. Well, the number wont' work from either my house or my cell phone, so I e-mailed them back asking for a direct number. Within 5 minutes I got the response with the number, called them and everything is now fine. :)