Past experience has taught me to always check pkg. at the service desk or check out. I have the cashiers check to make sure that everything is there. A cashier at Kmart did not want to open the crockpot & check, I told her the one I just brought back was missing the little mini crock, I explained that I lived 25 minutes away , I did not want to come back. She had to call the manager to do it. When we opened the box, it was supposed to be red, but the legs were pink! I had to really bite my tongue to keep from saying Ha! told you so!Third time was a charm.