Originally Posted by quilt-n-girl

I had the same thing happen to me when my husband was oiling my machine. I told him he messed it up, you have to pay to fix it!! Well, he fixed it himself.
Look on the top of your machine and there should be a silver rod or knob on the left side. The rod and/or knob has two pieces to it, if you push the outside ring, the inside rod should pop up. Push the rod almost all the way down to the outer ring, and it should fix your problem. Hope it works for you. :-D