i bought a brothers 1250d at xmas, just this month had to take in for repair as i was having trouble threading the machine right for the embroidering. thread bound up inside cost 200. to fix at dealer then another 399.00 for the 3 year maintenance on it. didnt realize they cost so much to fix as i have bought 2 other machines and they never needed repaired, course that was quite a few years back lol. there must be a special way to thread this machine as i got it back and still having a hard time to keep needle threaded. am hoping it doesnt have to go back for tune up for awhile. salsalady