We have had Verizon cell phones for at least 18 years and, quite truthfully, we have never considered changing. We have 5 lines on a family share plan. We purchase our phones (new every two years) from an independent Verizon store in our community. The guys in there are super and handle everything for us. I was just in there a week ago because the charging port went bad on my phone (I have been up for a new one for over a year now). I decided to go with the Droid Incredible complete with internet. Do I need internet? No. But, I decided that I wanted it. Just about everybody we know has Verizon phones so our mobile to mobile calls do not go against our 1400 shared minutes. And we have unlimited texting.