I have Virgin Mobile and I love it! I just have to 'top-up' (add on) $20 every 3 months, which is no problem. I originally received it as a gift, with a set-up plan that does not have roaming charges, so, even tho' I have a land line, my cell phone is my long distance phone. I try not to use it for everyday calls. I use the minutes for calling my son out of town. Any time I needed assistance, they have been great, although I only need help with topping up. Service in great.