I shopped at JoAnn's in Missoula, Mt today and boy were they busy! But, they are so friendly, and the cutters cut slowly and are careful and even tho I hate waiting in line for fabric cutting or to check out, the experience is not bad at all here. I have never really had a bad JoAnn's experience, at least if I have I can't remember. I have found that if I am friendly, so are they.