My machine is a Bernina and the dealership where I bought it is now no longer a dealership. Don't know why. Fortunately (or not), another lqs picked up the warranty. Problem is, when I brought an issue in for repair, there were some "customer service" problems, and in the end I was told they were only covering my warranty "out of the goodness of their hearts!"
I'll take warranty issues there, but anything else I need, I'll go some place else. Kind of shot themselves in the foot, didn't they?