None of us can feel complacent ,regardless of the brand sewing machine we own.I had a Viking that I liked,but the dealer went out of business less than 3 mos after selling the V to me. No classes & a bare minimum manual.Trying to find a dealer to honor the warranty was useless.
A friend loved it & offered me a good price. Not what it was worth, but without a warranty, was lucky to sell it.
With all machines being made in Asia,from computers to TVs,to sewing equip.......we just have to deal with it as best we can.For anyone with a great dealer (I have one) they're worth their wt in gold :-)