I had a great cutter the other day too. She was cutting several pieces for me and at first, I was concerned about getting 35 inches instead of 36 and I politely asked her to measure a cut piece she did because I thought it was a little too short. She did and it was short. I was very reluctant to ask her, but I had a lot to have cut and I didn't want to be shorted on each piece, especially since I was making bags with some of the fabric and I needed the whole 36". Well, she was nice about it and cut me a new piece at 37", throwing in the 35" piece for 50% off if I wanted it. Then, when we got to the last bolt, she said it was not on sale and I did not have my coupon that day, so she said that she would just give me the 3 yards I wanted at 50% off as well because the bolt was in the wrong section and I didn't know it was not on sale. I walked out of there a happy lady.