there are very few joann's on long island but the one in westbury is pretty good...i go in too often and the girls recognize me and say hi. the one lady at the cutting table seems a little tired at times but i think it's more just retail which i totally understand. I've heard they are a hard company to work for....but she tries to make sure to cut the pattern correctly...sometimes i have to point out stains but she'll cut it off for me and start fresh. better then other joann's i've been in. But then that's retail and some stores are better...