I always have good experiences at our local JoAnn store. Of course it helps to know everyone that works there and call them by name. Everyone likes to hear their name. They have given me stuff on sale before it has gone on sale, given me an Accuquilt die for 40% off because the computer rang it up that way and they always ask me what I am making and how my little dog is doing. I use an electric wheelchair and if they see me coming they hold the door open for me and even let me bring my little dachshund in on my lap. There is a sign on the door that says NO Dogs. My only complaint is that the computer does not always give you the sale price so I always check before I leave to see if everything rang up right. They are all great! Sue