Sounds like getting parts would mean ordering them thru a dealer? Maybe another way of upping prices on parts.I'm just a quilt top maker tho & know nothing about machine business.
Sorry you lost your dealer.I'd be lost without mine.Have never had any problem, but like knowing they are there.It's so nice knowing a ph call to them has been able to help.Hate to admit it, but both times, it was operator error :-) :-)
Originally Posted by Candace
Originally Posted by justme2
I found sewing machine info saying Brother....who makes Baby Lock,has their machines made mostly in Taiwan.
Still wonder where owners are supposed to find parts.Maybe that's the point? no parts. Guess we can't win.
Well, authorized dealers would be able to get the parts. The issue comes when these authorized dealers are dropped!
I re-read the statement issued by my dealer today. In it they say they were one of the top selling dealers of Viking and Pfaff in the country. Yet, they were dropped by SVP.