I bought a Babylock off Ebay and the owner stated that she purhased two of them and they didn't do what she wanted.(apparently she wanted to use them like commercial embroidery machines). One had been opened and set up but the other was still in the original box and that's the one she sent me. Everything still packed up in plastic bags, styrofoam, etc. All attachments included. I paid less than half the price of a new machine of the same model and it is a wonderful machine. I have since purchased an additional extra large hoop with electronics in it and now I can do jacket backs.