I bought a Rowenta about 2 years ago and it quit heating within a year. When I contacted Rowenta to see how to send it back they required that it be sent back in the original box with the original packing. Now who is going to save the original box and packing? Needless to say I will not buy another Rowenta. My Black and Decker that I have now I love. The only thing is it uses a LOT of water.
Kiki Myers in NC