I tried it at the Philadelphia quilt show a week ago. I liked it, it was easy to use. BUT, and this is a big 'but' for me, it vibrated a lot.
My hands can't take the vibration. It sets my fibromyalgia off and I am miserable for a while. I hate to push shopping carts across the parking lot because of the vibrations from the rough parking lot surface, it's that bad!
Jerry, the guy who makes them, said all long arms vibrate. I tried a couple of others while at the quilt show, and they vibrated, too. I've heard from long arm quilters that if the machine and frame are balanced right, there is no vibration.
The machine did look very sturdy. Jerry told us that it is made from parts that can be purchased locally at Lowe's or Home Depot, so their is less dependence on the manufacturer for proprietary parts. My husband liked that!