It was ten days from when she placed her order to when we shipped it. We don't like to "hold" fabrics more than a week, figuring that a week generally is plenty of time in which to reply. (How long is long enough to wait? Another good question.)
Though... we do hold partial orders longer for international customers if we're waiting for a backordered item to come in... *and* if we've been in contact with the customer so they know what to expect.
I, too, would generally prefer to receive the fabric all in one length. And I would have thought that's also what most of our customers would want. But in the vast majority of cases where we've asked what the (international) customer prefers, they say that they'd rather have the less expensive flat-rate envelopes, and they tell us what lengths to cut the fabric according to how they plan to use it.
I would also have thought that our international customers would *always* want to fill up the envelope to capacity, but have found that customers in certain countries always keep it below a certain value, to avoid/lessen the fees.