Originally Posted by cindle
I think you handled the situation in a professional way. The lady didn't get back to you as to how she wanted you to send her order so therefore it's her fault not yours. You did everything a business person could do. If she wanted it done different maybe she should have replied to the email you sent with the shipping information.
DITTO
I buy a lot of stuff from US and know about USPS env and what will go into them, had to find this out wasn't told ------YOU laid everything out so she has NO redress, don't stand for it!!!