Old 10-13-2010, 09:40 AM
  #24  
Favorite Fabrics
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Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
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Originally Posted by amazon
Something good that you can take from this.... you might offer a check button for this option. I would want the cheaper shipping unless of course I needed that 12 yds. whole.lol :-)
You know, I'm not so sure that people know what to do with checkbox options.

We already have one that allows the customer to specify what to do if our inventory comes up short:
- send what there is
- backorder the item (default)
- cancel the item
- contact the customer.
We're grateful when a savvy customer picks something other than the default option. While I *thought* that having this checkbox option available would allow the customer to automatically answer all questions about what do (and save us time), in the end if we come up short, we still always contact the customer. 'Cause we've found out that most of them really didn't mean to have the default checked and they don't understand that they have the ability to specify what they want us to do.

:|

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