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Seeking advice... what could we have done differently?
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10-13-2010, 05:27 PM
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wvdek
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Join Date: Jul 2009
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Posts: 8,830
I would have stated in the e-mail we would hold shipment until further notice and not done anything until hearing from the customer. If that means holding the fabric for one week more, then by all means I would have made the exception to the rule.
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