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Seeking advice... what could we have done differently?
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10-13-2010, 06:42 PM
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SaraSewing
Super Member
Join Date: Jul 2007
Location: AZ/Utah border
Posts: 2,345
Make it right with her. Offer her a replacement. Offer her a big discount on her next order. Do what it takes. It's easier to please one customer than to have her tell everyone she knows to NOT order from you.
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