I would not have shipped. One time I ordered 6 yards and it was send to me as 2 and 4 yards. I send it back. They had not contacted me eventhough I had put a note and phone number with the original order.
As was mentioned above most of the time people just want to be heard. The owner talked with me and send me a $50 voucher which I did not use. I did order again and then got the correct yardage cut or better no cuts.