Old 10-14-2010, 12:15 PM
  #80  
BettyGee
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Join Date: Oct 2010
Location: Colorado
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As a customer I would probably be upset; however, I also believe that as a customer I have a responsibility to make my wishes known to the retailer.

Point in fact. I recently purchased two laser cut wood kits to build for my brother-in-law's train layout for Christmas. The online retailer inquire if I was aware that I had ordered two different scales. I replied to him immediately as to delay would mean a delay in receiving my items.

Believe you handled the matter professionally.

Betty in Colorado
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