Originally Posted by meme40
All in all...You did the right thing! Only from now on...I wouldn't do business internationally anymore because of shipping cost and the hassle you just went through. You wouldn't be losing that much money by just not shipping internationally anymore. It sounds like it's just not worth it. Don't stress about it, it's just a learning curve on shipping internationally and now you know what it's like :) It will all be ok! ~HUGZ~
Being an International customer myself I don't think it is fair to say don't ship to us because of a problem with 1 customer. I buy 95% of my fabric from the US and never have any problems. I have bought enough to know that on some of my packages I will have to pay a little extra for the PO handling charges and GST but often I get packages with no extra charges. For example today I received 3 medium flat rate boxes and was only charged the extra charges on 2 of them. I have recently ordered from this lady's store and was aware of the limits in the envelopes when I placed the order. Maybe because I have received so many packages I always read the shipping information because I want to make sure that my fabrics come by USPS and not UPS as their customs charges are outrageous (Having learned the hard way once) I think that they did everything they could to contact the customer and I ordered from them because of all the good comments I read about them on this board. I have yet to receive my order but I just placed it recently. Anyone who buys from the US should familiarize themselves with the ins and outs of buying internationally before they do so and if they don't I feel that it is their problem when things go wrong not that of the business that tried so hard to contact her. Sorry I rambled on for so long.