Since I have several orders coming from Cotton Loft, I contacted my PM. I was told if you can pack it in and it is not just covered with tape to hold it together, it goes for the special rate. He showed me some that were 3" thick in the middle, all were clearly extremely well packed, more than I would have done. He said the postage you pay at the time of shipping is THE postage period. You should go to your PO and complain. When I mentioned this to one of the girls at CL, they said they had been doing this for years and never had a pkg. come back for more postage or rejected by USPS.